StarTrac Support
Manuals, guides, and troubleshooting for StarTrac fitness equipment.
Troubleshooting
View all →StarTrac Cardio, OpenHub LCD Consoles, Loose Screws on PCBs Causing Errors Service Bulletin
Some of the OpenHub LCD consoles have loose screws that connect the LCD board to the console plastics on some cardio machines by StarTrac. The loose screws can be the cause of errors that included elevation stall and elevation lost. If you have an OpenHub LCD console and are having issues with some...
StarTrac Cardio, Embedded Touchscreens, Common Issues Triage and Error Codes
Do you have a StarTrac cardio machine with an embedded touchscreen display? Get help with common issues such as a freezing display, audio/video problems, lack of response, and power issues. Find out what error codes mean to help you troubleshoot issues. Click the link below to read the service...
Guides
View all →StarTrac Strength, Lock N Load Differences, Gen1, Gen 2, and Gen3
StarTrac has produced different versions of the angled Lock N Load cartridges found on the weight stacks of their Impact and Instinct strength machines. There are 3 different generations of the angled cartridges. Important Note: The Gen3 cartridge has a longer pin preventing it being backwards...
StarTrac Crosstrainers, 8-CT (9-6140) & E-CT (9-6080), Screw on Pedal Pivot Shaft Brearing Service Bulletin
Do you have a broken screw on the pedal pivot shaft of your StarTrac 8CT model SKU 9-6140 or E-CT model SKU 9-6080 ? We have the information about this issue and the details on the fix. Click the link below to read the service bulletin , 637-4390A, to learn more.
StarTrac Crosstrainer, 8CT, Pedal Beam Change Service Bulletin
A change was made to the design of the pedal beam on the 8, E, and S Series crosstrainers by StarTrac. This change relates to the model SKUs 9-4060, 9-6040, 9-6080, and 9-6140. Click the link below to read the service bulletin 637-4205H issued that details the changes and the affected model SKUs.